Genericpharmausa.com make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, unavailability of stock, or problems identified by our credit and fraud avoidance department.
Our Customer Care Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Non-Receipt of Payment
Unpaid orders are treated as canceled.
Cancellation by the Customer
Please contact our Customer Care in case you wish to cancel the Order. On receipt of the cancellation notice we shall cancel the order and refund the entire amount if the order has not been processed by us. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases this can happen within 12 hours after you place the order.