Return & Refund Policy

Genericpharmusa.com offers a 100% satisfaction Guarantee.

If you receive an order that is damaged in any way, or if you don’t receive your order at all, we will ship you another package. If you would request us for a refund, we will refund your entire amount at your request.

For this process, we will ask to wait 30 days from when the order had been shipped. If within the 30 days, you still have no received the order, or even if you haven’t seen any notifications that your order was returned or on hold, we kindly ask you to send us a support ticket in our refund section. We will take care of any support tickets in a timely manner.

Due to some case like whether or custom office in shipment the customer not receive his parcel within 30 days, notify or mail at support[at]genericpharmusa.com and we try to solve out your problem.

Most of the shipment take time minimum 10 to 12 business days. During any concerns related your order we support always our customer.

Our customers are our top priority.